faq

If the program you are trying to enroll in is on a waitlist, you may register for the waitlist by clicking the “Join the Waitlist” button under your school on the Locations page. You will be notified by email when the waitlist is lifted, and asked if you would still like your registration processed. Spots are granted in the order answers to this inquiry are received.

The program was likely placed on a wait list due to significant demand, not enough space available, or staffing shortage, and may not be lifted unless we can obtain more program space or hire more staff. Therefore, we are unable to know when the wait list will be lifted. If you have any further questions, please contact us at 317-283-3817, ext. 123 or info@ayskids.org.

Yes. There is a non-refundable enrollment fee of $35 per family due with your before and/or after school enrollment. This is a one-time annual fee per family that covers any break camps that you enroll for during the school year (Fall, Winter, Spring, No School Days). There is a separate fee of $35 per family for our summer camps, which applies to all families.

The enrollment form asks for basic information about your child (name, age, medical, etc.). You will also need to upload a copy of your child’s immunization records.

You can log in to your account to make changes to your child’s schedule or to withdraw them. A minimum one-week notice is required to withdraw your child from AYS. For assistance, contact the AYS administrative office.

No. All contracts are considered full-time, as we only offer weekly rates at this time.

To update who is authorized to pick up your child, log in to your account and follow the steps outlined in this Adding Emergency Contacts and Authorized Pickups guide.

If you have questions or need help, feel free to contact us at registrar@ayskids.org or 317-283-3817.

Tax statements for your account are available on January 1 for the previous calendar year. For instructions on how to download your tax statements, click here.

Payments are accepted online via credit card or bank account. You can log in to your account to view your balance or make a payment. We are unable to take payments at the program site. In special circumstances, we may accept money orders at our administrative office; however, arrangements for this must be made in advance. Please contact us at registrar@ayskids.org for more information.

Yes. AYS provides limited financial assistance on a first-come, first-served basis to families who are at or below 200% of the Federal Poverty Level, and uses the FSSA Child Care Income Eligibility Determination & Fee Schedule to determine assistance eligibility. As you complete your child’s enrollment application, you will have the option to submit a financial assistance application.

Yes. AYS accepts CCDF vouchers and recommends that families who meet the guidelines for CCDF vouchers, apply. Click here for information on the voucher application process.

You can find a full list of AYS program locations, including site-specific contact information and operating hours, on our Locations page. Simply click the dropdown for a specific school to view all the details for that site.

Please review our Closings & Delays policy here.

Notify your site’s Youth Development Leader as soon as possible if your child will not be attending on a scheduled day.

All AYS staff members pass through an extensive screening process, including a comprehensive criminal history check, checks against the national sex offender list, a drug screen, and a negative TB test. In addition, staff participate in New Employee Orientation, receive Child Abuse Prevention training, Safety and Risk Management training, CPR/First Aid, and other ongoing trainings in crucial areas to ensure that they are qualified to work with children.

Children will be actively supervised by qualified AYS staff at all times in accordance with the following Child/Staff Ratio Chart and other accreditation-based ratios as applicable but not greater than the numbers listed below:

AYS is committed to providing a safe environment for children, and all staff receive comprehensive training to handle any situation that arises. AYS works cooperatively with the schools to ensure that AYS staff members have and follow the school’s approved evacuation methods in the event of fire, severe weather emergency, or other threats. AYS conducts regular drills to ensure all children are prepared for such emergencies. If/when these types of instances occur, AYS will maintain timely and thorough communication with families until the situation has concluded.